Search, share and download
Summary
Find prints by typing what you are looking for, find prints that look alike, email a print to someone, and download a print's files one by one or all together. Everything also works on a phone.
How to
Search
- Type in Search prints. Plain words work best, for example
leopard,minnie skatingornavy stripes.- Expected result: prints whose name, tags, colours, type, style or description contain all your words show first.
- Wait a moment. Prints that match what you mean, even with other words, are added after them. The line under the search box shows, for example, 7 prints for "cute animals" · 58 more by meaning.
Search by meaning uses the AI description of each print. Just after an update it may say still learning prints; results fill in by themselves within a few minutes.
More like this
- Open a print.
- Scroll down to More like this.
- Expected result: prints similar in meaning to this one. Click one to open it.
Variants above it lists the other colourways of the same print.
Share
- Open the print and click Share.
- Fill in To (and Cc if needed), check the Subject, tick the files to send and add a Message if you like.
- Click Send email.
- Expected result: the email goes from your own mailbox with links to the ticked files. It is in your Sent Items.
Download
- One file: click Download next to the file in Files.
- All files: click Download all (under More on a phone). The files come as one ZIP.
- Expected result: your browser saves the file to its usual download folder.
A print whose files add up to more than 1.5 GB can't be downloaded as one ZIP. Download its files one by one instead.
On a phone
- The top of the gallery holds the search box and a New prints button with a plus-picture icon.
- A print opens full screen. Scroll down for the details. The × at the top right closes it.
- Edit is next to More, which holds the other actions.
- Choose a folder doesn't work in Safari on an iPhone. Use Choose files instead.
Exceptions and Escalation
- Nothing found: try fewer or different words, and untick Hide archived.
- Share fails with a permission message: sign out and sign in again, and accept the request to send email for you.
- A download doesn't start: try again. If it keeps failing, contact IT with the print name.