Guideline

GL-OM-01 · CP Management

Scope

Scope: Covers the end-to-end management of the Critical Path (CP), from initial milestone planning and vendor alignment through approvals, production monitoring, inspections, and delivery.

Purpose: Ensures all critical milestones, approvals, production activities, and potential delays are visible, tracked, and managed to keep the order on schedule and aligned with customer requirements.

Owner: DMR owns and coordinates the Critical Path, including milestone tracking, vendor follow-up, action management, and escalation of critical delays.

Applies to: Applies to DMR, MR, Technical, Quality, Production, relevant vendors/factories, and customers involved in Pre-Production, production follow-up, and inspection activities.

Requirements

1. R1 — DMR — If Customer has a specific format, MR uses that format but if customer does not have a specific format MR use Spring CP Plan for all vendors

   • Follow the grading of the size charts by the customer / SpringNE / vendor after RS approval.
   • Follow up the PP (pre-production) / correct-colour sample approval process (bulk fabric, trim, colour, print, wash, finish).
   • Follow up the lab dip and strike-off approvals.
   • Follow up the base fabric test and approval process.
   • Follow up the bulk fabric test and approval process.
   • Follow up the garment tests (in-house AAL +3rd party).
   • Obtain the care code and label layout approval.
   • Obtain the packaging reference and approval.
   • Follow up the trim and accessory approvals.
   • Prepare the weekly production report (WPR) and making the inspection booking.
   • Follow up the mini-pilot run / pilot production and the first bulk output.
   • Follow up production process (knitting, cutting, printing, embroidery, sewing, washing, garment dye, ironing, packaging) step-by-step.
   • Organise and follow-up of third-party inspections.

2. R2 — DMR — Check the initial CP and agree the dates with the vendor; if the production site differs from the site on the PO, amend the PO

3. R3 — DMR — Send the CP to customer on pre-fixed dates without any delay

4. R4 — DMR — Conduct weekly CP Meeting with each vendor, face to face or via teams,

   • Discuss the potential delays and actions to sort the issues out on critical milestones during the meeting.

5. R5 — DMR — Follow the actions on delayed critical milestones and ensure the CP is on track

   • You can do follow ups as below.
     • Organising follow up meetings if necessary to ensure, without waiting weekly meetings.
     • Visiting factory, production, sample room, dying house etc. to ensure the actions are taken if necessary.

6. R6 — DMR — Record each action on CP

7. R7 — DMR — Escalate if any critical Milestone is on delay and will cause an ex fcty date revision

8. R8 — DMR — Always check each & every submission (lab dip, strike off etc.) against customer approved samples and/or customer manuals, regardless of vendor self approval authority

9. R9 — DMR — Reject and ask re-submission, If quality, aesthetic and technical requirement is not meeting with customer standards

   • All submissions should be submitted on customer standards if not available SpringNE Submission Form need to be used.

Workflow

DMR — If Customer has a specific format, MR uses that format but if customer does not have a specific format MR use SpringNE CP Plan for all vendors

DMR — Check the initial CP and agree the dates with the vendor; if the production site differs from the site on the PO, amend the PO

DMR — Send the CP to customer on pre-fixed dates without any delay

DMR — Conduct weekly CP Meeting with each vendor, face to face or via teams,

DMR — Follow the actions on delayed critical milestones and ensure the CP is on track

Used in

• SOP-OM-03 Order Confirmation & Sign-Off
• SOP-OM-05 Base Fabric Testing & Approval
• SOP-OM-06 Lab Dip & Strike-Off Approval
• SOP-OM-07 Care Label Review & Approval
• SOP-OM-11 Size-Set & Green-Seal (GRS) Sample Approval
• SOP-OM-12 Bulk Fabric Approval

Generated automatically from the guidelines each SOP lists.

Tutorial

This training video supports the CP Management process. It does not replace the numbered steps.

Loading training video…

Loading video…

Exam

Exam for the CP Management process. Take it after you finish the process article, including the tutorial video.

Pass mark	Expected duration	Attempts
80%	About 10 minutes	1 (one attempt per person)

Pass mark 80%. 10 single-choice questions, one point each.

Your name and score are recorded and count towards the leaderboard. You have one attempt, so finish the article and the tutorial before you start.

Locked

Watch the tutorial video above to 100% to unlock the exam. The questions appear here once your progress is complete.

Changelog

Changelog

Date	Changed by	What changed
2026-10-01	Order Management	Exam moved from Microsoft Forms to this page; scores now count towards the leaderboard.
2026-09-30	Order Management	Converted from process to guideline (GL-OM-01).
2026-09-21	Order Management	Published the CP Management exam and linked it to the tutorial.
2026-09-15	Order Management	Added related process references.
2026-09-11	Order Management	Article Added