GL-OM-08 · Factory Visit Procedure
Scope
Scope: Covers the planning, execution, documentation, and follow-up of Factory Visits during production, including a mandatory walkthrough of all relevant factory departments and follow-up of superficial and obvious critical non-conformities.
Purpose: Ensures Factory Visits provide consistent visibility of factory conditions and production activities, with critical and visible issues identified, communicated, corrected, and followed up appropriately.
Owner: DMR owns and coordinates the Factory Visit Procedure, with FT and PMR responsible for visit execution, observation, documentation, and follow-up within their respective roles.
Applies to: Applies to FT, PMR, and QA working on Production Processes within Order Management.
Requirements
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R1 — FT — At every factory visit, carry out a walkthrough covering all departments from the fabric-trim warehouse to the finished product area
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R2 — PMR — Non-conformities are identified according to the technical audit criteria, correction is requested, followed up and resolved, and the relevant parties are notified by e-mail
Used in
Tutorial
This training video supports the Factory Visit Procedure process. It does not replace the numbered steps.
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Exam
Exam for the Factory Visit Procedure process. Take it after you finish the process article, including the tutorial video.
| Pass mark | Expected duration | Attempts |
|---|---|---|
| 80% | About 10 minutes | 1 (one attempt per person) |
Pass mark 80%. 10 single-choice questions, one point each.
Your name and score are recorded and count towards the leaderboard. You have one attempt, so finish the article and the tutorial before you start.
Watch the tutorial video above to 100% to unlock the exam. The questions appear here once your progress is complete.
Changelog
Changelog
| Date | Changed by | What changed |
|---|---|---|
| 2026-10-12 | Order Management | Training video added and exam published. |
| 2026-09-30 | Order Management | Converted from process to guideline (GL-OM-08). |
| 2026-09-30 | Oguz Kamburoglu | Removed the explanatory sub-notes under the process steps. |
| 2026-09-15 | Order Management | Added related process references. |
| 2026-09-11 | Order Management | Article Added |