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Step 7 of 20

SOP-OM-07 · Care Label Review & Approval

Scope​

Purpose: Care Label Review & Approval reviews and approves care labels and layouts before bulk production.

Owner: DMR.

Applies to: FT, PMR working on Pre-Production within Order Management.

Process​

  1. FT — For customers who empowered SpringNE: Receive the wording/symbol information from supplier, review, approve on the system

    • Layout approval is not SpringNE's responsibility, this is suppliers' responsibility.
  2. PMR — For customers who did not empower SpringNE: Receive submissions from suppliers and send to customer for approval then send approved information to vendor if approves. Repeat the process until approval (See GL-OM-01 CP Management — R1)

    • Vendors should be capable to order and approve the label.

Workflow​

FT — For customers who empowered SpringNE: Receive the wording/symbol information from supplier, review, approve on the system
PMR — For customers who did not empower SpringNE: Receive submissions from suppliers and send to customer for approval then send approved information to vendor if approves. Repeat the process until approval

Tutorial​

This training video supports the Care Label Review & Approval process. It does not replace the numbered steps.

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Exam​

Exam for the Care Label Review & Approval process. Take it after you finish the process article, including the tutorial video.

Pass markExpected durationAttempts
80%About 10 minutes1 (one attempt per person)

Pass mark 80%. 10 single-choice questions, one point each.

Your name and score are recorded and count towards the leaderboard. You have one attempt, so finish the article and the tutorial before you start.

Locked

Watch the tutorial video above to 100% to unlock the exam. The questions appear here once your progress is complete.

Changelog​

Changelog
DateChanged byWhat changed
2026-10-07Order ManagementExam extended to 10 questions.
2026-10-01Order ManagementExam moved from Microsoft Forms to this page; scores now count towards the leaderboard.
2026-09-30Order ManagementAdded guideline references.
2026-09-24Order ManagementLinked the tutorial video and published the exam.
2026-09-15Order ManagementAdded related process references.
2026-09-11Order ManagementArticle Added