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Step 4 of 20

SOP-OM-04 · Handover Meeting

Scope​

Scope: Covers the formal handover of confirmed styles from the commercial/order confirmation stage to Order Management, including product information, order details, risks, and required next actions.

Purpose: Ensures all relevant teams receive and understand the agreed product and order information before Pre-Production activities proceed.

Owner: DMR owns and coordinates the Handover Meeting and ensures all required information, participants, and actions are properly communicated.

Applies to: Applies to DMR, Technical, PMR, Quality, and relevant factory teams involved in the Pre-Production and Order Management process.

Process​

  1. DMR — Organise a handover meeting once the order is confirmed

    • Ensure, technical, production merchandising team, and factory should attend the meeting.
  2. DMR — Transfer the product file and all order details to relevant teams (See GL-OM-05 Product File Management)

  3. DMR — Ensure sample is available during the meeting

Workflow​

DMR — Organise a handover meeting once the order is confirmed
DMR — Transfer the product file and all order details to relevant teams
DMR — Ensure sample is available during the meeting

Tutorial​

This training video supports the Handover Meeting process. It does not replace the numbered steps.

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Exam​

Exam for the Handover Meeting process. Take it after you finish the process article, including the tutorial video.

Pass markExpected durationAttempts
80%About 10 minutes1 (one attempt per person)

Pass mark 80%. 10 single-choice questions, one point each.

Your name and score are recorded and count towards the leaderboard. You have one attempt, so finish the article and the tutorial before you start.

Locked

Watch the tutorial video above to 100% to unlock the exam. The questions appear here once your progress is complete.

Changelog​

Changelog
DateChanged byWhat changed
2026-10-07Order ManagementExam extended to 10 questions.
2026-10-01Order ManagementExam moved from Microsoft Forms to this page; scores now count towards the leaderboard.
2026-09-30Order ManagementAdded guideline references.
2026-09-24Order ManagementLinked the tutorial video and published the exam.
2026-09-15Order ManagementAdded related process references.
2026-09-11Order ManagementArticle Added