Sales & Customer
Summary
Sales & Customer holds the controlled procedures for winning, growing, and setting up customers. Our main market is the UK, with Europe and the USA alongside it, across clothing, home, cosmetics, and footwear. Our vision is to be the "No. 1 destination for our customers".
We build a high-quality, scalable customer base. We prioritise:
- Large customers that offer scale and remove inefficient tail business
- Credible premium customers that match our quality positioning
- Small customers only as exclusive supply chain partners
- Customers with sound finances — we avoid customers with payment risk
- Value-added services beyond sourcing: stock, brand, and category management, and design
Key fashion customers: Sainsbury's, Tesco, George, Matalan, Next, Mango, Dunnes, River Island.
Key premium customers: Ralph Lauren, G-Star, John Lewis, Mint Velvet, FatFace, Finisterre.