Quality Capability Assessment

Scope

Scope: Every supplier that passed the Initial Sourcing Assessment. This is Gate 2 of five in supplier onboarding.

Purpose: Gate 2 checks whether the supplier can make product to SpringNE's quality level. The Quality Manager audits the supplier's equipment, systems, and people, then approves, conditionally approves, or rejects the supplier.

Owner: Quality Manager (QM).

Applies to: The quality team, with sourcing and technical teams consulted and management approving the result.

Process

1. QM — Prepare the quality audit. Review the Gate 1 record with the sourcing team before the visit.

2. QM — Assess the machines and measurement. Check that the equipment can make and measure SpringNE product.

   • Machine capability
   • Maintenance systems
   • Measurement systems

3. QM — Assess the quality systems. Check how the supplier finds and handles defects.

   • Quality organisation
   • Inline inspection system
   • Final inspection system
   • Defect management process

4. QM — Assess the people and the product. Check the skills of the workforce and the quality of finished product.

   • Workforce competency
   • Product quality level

5. QM — Record the result. Give one of three results: Approved, Conditional Approval, or Rejected.

6. QM — Close the Corrective Action Plan before Gate 3. A conditional approval needs every Corrective Action Plan (CAP) item closed before the supplier moves on.

   • Record each finding, root cause, corrective action, owner, target date, evidence, verification, and closure date.
   • Approved suppliers go to Technical & Social Compliance Assessment.

Workflow

QM — Prepare the quality audit

QM — Assess the machines and measurement

QM — Assess the quality systems

QM — Assess the people and the product

QM — Record the result

Tutorial

This training video supports the Quality Capability Assessment process. It does not replace the numbered steps.

Pending

Training video not linked yet

Admins will add a Microsoft Stream or SharePoint watch URL when the tutorial for Quality Capability Assessment is ready.

Exam

Pass mark	Expected duration	Attempts
80%	Admin will provide this soon	Admin will provide this soon

Pending

The exam is not published yet. Admins will add it here when the assessment is ready.

Changelog

Changelog

Date	Changed by	What changed
2026-09-22	Sourcing Team	Article added from Supplier Onboarding Procedure v1.0, sections 5 and 11 (Gate 2).