Order Management · Step 18 of 20

SOP-OM-18 · Final Inspection

Scope

Scope: Covers the end-to-end Final Inspection process, including inspection planning, production and packing verification, quantity, quality and measurement checks, reporting, and shipment clearance.

Purpose: Ensures finished goods meet approved product standards, customer requirements, AQL limits, and shipment conditions before goods are released for shipment.

Owner: QA owns and coordinates the Final Inspection process, including inspection execution, reporting, result classification, corrective actions, and re-inspection follow-up.

Applies to: Applies to QA, SCQC, GT, FT, MR, PMR, and relevant factory and vendor personnel involved in bulk production, quality control, and shipment approval activities.

Related guidelines

• GL-OM-02 Sampling Rules
• GL-OM-04 In-House Tests
• GL-OM-05 Product File Management
• GL-OM-06 Weekly Production Report (WPR) & Meetings
• GL-OM-07 3rd Party & DC Inspections
• GL-OM-08 Factory Visit Procedure
• GL-OM-11 Metal Detector
• GL-OM-12 Metal Button, Snap & Eyelet Attaching

Process

1. QA — Follow up the HUR and manage the information flow for inline and final organisation with QA

   • Keep inline and final follow-up aligned so the right checks are planned and completed.

2. QA — Schedule the week according to factory confirmations (See GL-OM-06 Weekly Production Report (WPR) & Meetings — R9)

   • Revise requests can be accepted if informed 2 days in advance.
   • Once agreed with the factory, conduct the inspection within 24 hours after the products are declared ready; otherwise inform the QA Manager.

3. QA — Choose the inspection location correctly

   • Final inspections can be conducted in Istanbul where needed, but the site must be approved for the customer.
   • Inlines must be done at the factory.

4. QA — If production is identified outside the approved production site, immediately inform the TM and Compliance teams

5. QA — On arrival, do a factory tour (See GL-OM-08 Factory Visit Procedure — R1)

   • Review overall compliance and safety regulations.
   • Take photos of the factory showing existing conditions.

6. QA — Start the inspection by 17:00 at the latest

   • The QA Manager can exceptionally agree a late inspection start.

7. QA — Do not carry final inspection out before all cartons are fully closed, nor on the shipment/loading day

   • QA Manager approval is required for exceptions.

8. QA — Do not conduct Final Inspection on products that have not been inspected and passed by SCQC

9. QA — Review the PPM / Product File (See GL-OM-05 Product File Management — R3)

   • The checklist must be fully filled.
   • For customers who require a physical product file, that file must also be complete.

10. QA — Review the packing list

    • Compare cutting quantities with order quantities.
    • If there are discrepancies, request a solution and inform the merchandising team.

11. QA — Check that the size breakdown matches the order size ratio

12. QA — Select at least 10% of the total cartons yourself

    • For assorted hanging products, select at least 10% of the total assortments.

13. QA — Select the samples yourself according to AQL and the packing-list quantity from these selected cartons or assortments

14. QA — Review the history of the style to be inspected

    • Include product file review (CRM and/or physical), sampling comments, and previous inspection reports.
    • Follow up any pending issue noted in the reports.

15. QA — Carry out final inspection ideally with the Gold Seal sample

    • If Gold is approved but has not reached the factory, use another approved sample such as the Red Seal.

16. QA — Compare production samples with Gold Seal

    • Cover workmanship, stitching details, construction, artwork (print, embroidery, embellishment, etc.), handfeel, fabric, and all other sample elements.
    • If any discrepancy is found, note it and check with GT, FT, and/or MR.

17. QA — Check that folding is correct and even across all sizes for folded garments

    • Take a photo for each size and add it to the report.

18. QA — Check all packing materials against the PO sheet

    • Include size label, care label, carton hangtag, price ticket, barcodes, polybag stickers, box end labels, and similar items.
    • Take a photo for each size and add it to the report.

19. QA — Ensure barcodes are scanned by scanning 10 barcodes per size

    • Add 1 photo per size to the report.

20. QA — Put the product on a mannequin and check the fit against Gold Seal

    • If products do not fit as Gold Seal, fail the inspection and contact the relevant GT.
    • Take the photo and add it to the report.

21. QA — Hang all products on a hanger and check the length view

    • There must be no laddering effect in the length view on the hanger.
    • If no hanger is available in the factory, put garments one above another size by size and fail if you see an abnormality.
    • Take the photo and add it to the report.

22. QA — Check the selected products one by one, systematically in a clockwise direction

    • Also check insides by turning out 5 pcs/size.

23. QA — Check all functional components on each garment you inspect

    • Zippers, fasteners, studs, buttons, and similar items must work.
    • Any non-functioning component is a critical fault.
    • For kids and baby products, snap fasteners must attach to the same fabric ply according to safety rules; treat this as a critical fault. (See GL-OM-12 Metal Button, Snap & Eyelet Attaching — R14)

24. QA — Put a sticker on the faults found, take photos, and segregate them from the inspected OK products

    • Add further explanations if needed while uploading to the CRM.

25. QA — Check safety-critical points on children's products

    • Minimum neck stretch, cord/drawstring length, snap and rivet pull tests, cleanliness of the interlining under embroidery, and long/uncut threads. (See GL-OM-12 Metal Button, Snap & Eyelet Attaching — R8)

26. QA — Check the minimum stretch areas

    • Neck, waist, hem, and sleeve opening must meet the minimum stretch measurements to keep the garment wearable. (See GL-OM-02 Sampling Rules — R4)

27. QA — Compare the weight against the approved sample for knitwear products

28. QA — For bottom garments using clip hangers, ensure that all products are clipped at the same point

29. QA — Measure at least 3 products per size

    • If a measurement is out of tolerance, increase the sample for that size to 5 pieces.

30. QA — Where significant measurement differences are notified, ensure the vendor 100% re-measures the products

31. QA — Apply production tolerance on top of specification tolerance

    • Children ±0.5 cm; adults ±1.0 cm.
    • Mark out-of-tolerance measurements on the measurement chart.

32. QA — Do not let the factory carry out re-labelling without approval of the Commercial and Technical Directors

33. QA — Review the pull test report for products with buttons or metal trims, the fabric test pass report, and the SpringNE in-house wash test reports (See GL-OM-04 In-House Tests — R1) (See GL-OM-12 Metal Button, Snap & Eyelet Attaching — R9)

    • Add the photos to the report.

34. QA — Review and add the metal detection report

    • Products that are inspected must have passed through metal detection and be recorded. (See GL-OM-11 Metal Detector — R11)

35. QA — Follow photo rules when taking photographs

    • There must be no other material next to, under, or on the product or report.
    • Position the product vertically and photograph it sharply from a distance of 20–60 cm.

36. QA — Complete the report and send it via CRM before leaving the factory

    • This notifies all relevant departments and the factory.

37. QA — Record the inspection result using one of the three outcomes

    • PASS: Quantity, Quality, Measurement — all meet the requirements and/or are within the acceptance limit.
    • FAIL: Quantity, Quality, Measurement — at least one does not meet the requirements and/or is beyond the AQL acceptance limit.
    • COND.PASS: Quantity, Quality, Measurement — at least one does not meet the requirements and/or is beyond the AQL acceptance limit, but is commercially approved under the factory's responsibility.

38. QA — If the inspection result is FAIL, show the defected samples to the factory representatives before leaving

    • Agree the next steps with them (100% re-check, segregation, repair method, etc.).
    • Put the action plan in the report before leaving the factory.

39. QA Manager — Review all reports to ensure all QC teams work to the same standards

    • May release, request a sample for further review, or leave the decision to the commercial team if the issue is commercial (for example colour or handfeel).

40. QA — Send the defected samples to the QA Manager for review if requested

41. QA — Before the 2nd final inspection, have the factory's internal QA check carried out and the report sent to MR and QA

    • The 2nd check may only be carried out on this condition.

42. QA — Apply re-inspection penalties (FIN01)

    • A penalty of 50 GBP is applied for the 2nd final inspection and 100 GBP for the 3rd and subsequent ones.
    • Alternatively, a third-party inspection is organised. (See GL-OM-07 3rd Party & DC Inspections — R2)

Workflow

QA — Follow up HUR and manage inline/final information flow

QA — Schedule week from factory confirmations; inspect within 24 hours

QA — Final may be in Istanbul if site approved; inlines at factory

QA — Inform TM and Compliance if production is outside approved site

QA — Factory tour, compliance/safety review, and condition photos

Tutorial

This training video supports the Final Inspection process. It does not replace the numbered steps.

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Exam

Pass mark	Expected duration	Attempts
80%	About 10 minutes	1 (one attempt per person)

Pass mark 80%. 10 single-choice questions, one point each.

Your name and score are recorded and count towards the leaderboard. You have one attempt, so finish the article and the tutorial before you start.

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Changelog

Changelog

Date	Changed by	What changed
2026-10-12	Technical Team	Training video added and exam published.
2026-09-30	Order Management	Added guideline references.
2026-09-21	Technical Team	Added the missing Tutorial section with a TrainingVideo placeholder.
2026-09-15	Technical Team	Rewrote Final Inspection as the controlled end-to-end QA procedure (scheduling, on-site checks, results, and re-inspection).
2026-09-15	Technical Team	Added Order Management related process references.
2026-09-14	Technical Team	Article Added